1. Property Marketing and Tenant Placement

• Rental Market Analysis: Assess the local rental market to determine competitive rental rates.
• Advertising and Marketing: Promote the property through online listings, social media, and traditional advertising methods.
• Tenant Screening: Conduct thorough background checks, including credit history, employment verification, and rental references.
• Lease Agreement Preparation: Draft and negotiate lease agreements in compliance with local laws.

2. Tenant Relations and Retention

• Tenant Communication: Serve as the primary point of contact for tenants, handling inquiries, requests, and concerns.
• Lease Renewals: Manage lease renewal processes, including negotiating terms and rent adjustments.
• Tenant Retention Programs: Implement strategies to encourage long-term tenancy, such as regular property maintenance.

3. Rent Collection and Financial Management

• Rent Collection: Ensure timely collection of rent payments and manage any late payment issues.
• Owner Disbursements: Tenant will directly deposit monthly rent  to property owners through direct deposit or other preferred methods.

4. Property Maintenance and Repairs

• Routine Maintenance: Inspections for regular property maintenance, such as landscaping, HVAC servicing, and pest control.
• Emergency Repairs: Provide 24/7 emergency repair services to address urgent issues quickly. (must have a home warranty)
• Vendor Management: Work with a network of trusted contractors and vendors to ensure high-quality repairs.
• Property Inspections: Conduct regular property inspections to identify and address any potential issues.

5. Legal Compliance and Risk Management

• Lease Enforcement: Enforce lease terms and manage any legal issues related to tenancy, such as eviction proceedings if necessary.
• Regulatory Compliance: Ensure the property complies with all local, state, and federal regulations, including fair housing laws.

6. Vacancy Management

• Turnover Services: Manage the process of preparing a property for a new tenant, including cleaning, repairs, and re-keying locks.
• Marketing Vacancies: Actively market vacant properties to minimize downtime and ensure quick occupancy.

7. Owner Communication and Reporting

• Regular Updates: Provide property owners with regular updates on property performance, tenant issues, and market trends. (in needed basis )
• Consultation and Advice: Provide expert advice on property investment strategies, market conditions, and potential improvements to maximize rental income.

8. Tenant Move-In and Move-Out Services

• Move-In Coordination: Manage the move-in process, including conducting a walkthrough with the tenant and documenting the property’s condition.
• Move-Out Inspections: Conduct detailed move-out inspections to assess any damages and coordinate the return of the security deposit.

9. Property Improvement and Renovation Management

• Renovation Planning: Assist with planning and managing property renovations to enhance value and rental potential.
• Project Oversight: Supervise renovation projects, ensuring they are completed on time, within budget, and to the desired standard. (in needed basis)